Solution Rollout & Standards Specialist m/f/d, Vienna

Who we are:

We at NOA support our clients with workbench and tools to bring AV archives out of the dark into the light for the eternity plus one day. For more than 25 years we managed to help service providers, archives and broadcasters worldwide to saveguard their AV collection by delivering standard solutions built in workflows with NOA tools. So far around more than 6 mio hours have been saved with NOA systems worldwide.

Our mission:

Our mission is to create value for our client by delivering cost and quality efficient processes which will help AV archives to get digitized, socialized and managed by applying open standards and Customer of the shelve IT technology

What will you do at NOA as a “Solution rollout and standards specialist”:

You ensure that NOA systems and standard workflows are successfully rolled out, properly documented, and eff internal tools, reference platforms, and configurations remain up ectively supported at customer sites, and that‑to‑date and validated.

In regular reviews of existing IT landscape you ensure that the Runtime Environment (RTE) of the clients meets all prerequisites prior to installation and go-live.

You will support several installations with documentation and up to date support cases and constantly feed the knowledge base with FAQ which will serve as data source for AI bots for future automatic First Level Support automation.

Your Target is to ensure smooth rollout during the kick off phase and ensure that the product life time of an installation is kept up to date with the underlying IT infrastructure.

What do you need to bring into the job:

Ba in Computer Science or Similar (HTL), several years of experience in the field of broadcast engineering and/or archives
Interest in working with a portfolio of non-standard, niche software
Strong self-organization skills
Confidence and experience in conducting group training sessions and public speaking
Experience working with diverse cultures globally
Willingness to travel 6-8 weeks per year,
Proven ability to collaborate across IT, Sales, Client Support, Marketing, and Software Development
Windows Active Directory Design KnowHow
Network Components Know How
Broadcast codecs and containers: FFv1, HuffYUV, WAV, MP3, MPEG2, AVC, HEVC, XAVC, MXF, MOV, MP4, ...
PowerShell scripting Know How
Broadcast Engineering: SDI, HD-SDI, SMPTE-2022, 2110, Audio and VIdeo Wiring
Database Management Systems KNow How
SQL Knowhow
Firewall-Systems such as Fortinet
Virtualization Systems knowhow
Minimum: English C2, German A2, Arabic is welcome

What we do provide:

An employment contract in a company where sustainability and diversity are highly valued and actively practiced
An overpayment of minimum 10% over the minimum salary (ST1) - starting with 3.900,- EUR p.m. brutto (14 times a year) – depending on your qualification, expertise and proven records.
An interesting and varied range of responsibilities with opportunities for professional development and further training.
Personal development budget of up to EUR 1,000 per year for training and courses, including one additional paid day off to complete such training in line with our mission.
Additional budget of up to EUR 300 (for hotel accommodation) on international business trips for NOA (intended as extra allowance for exploring the host country).
Austrian pension standard legally recognized as very strong
Employee provision fund VBV (Abfertigung Neu)

Why would you work at NOA and be motivated to get things done?

We are an interdisciplinary team (15) of developers, archive and tech enthusiasts, metadata specialists spread over 2 countries (Germany and Austria), which love our work and are proud to deliver systems with product life time of more than 20 years for individual products, which mean investment security for the client and stability as a company for years to come.

Meaningful Mission At NOA, we don’t just build software — we safeguard the world’s audio and video heritage. Every product and project helps ensure that cultural treasures remain accessible for future generations.
Innovation and Technology You work with cutting-edge AV digitization, archiving technologies, and open standards. NOA is a recognized pioneer in media preservation, giving you the chance to shape an industry.
International Project With clients ranging from national broadcasters to leading archives in Europe, the Americas, GCC and beyond, you’ll collaborate on global projects with tangible cultural impact.
Small Team, Big Impact As part of a lean, agile company, your ideas don’t get lost in hierarchies. Everyone contributes visibly to the company’s success and enjoys a high level of responsibility.
Culture and Growth We value sustainable product quality, entrepreneurial thinking, and honest collaboration. At NOA, you’ll find a workplace where curiosity, learning, and long-term growth are encouraged.

See what our clients tell us about how they feel our work:

See what Colleagues say about the work at NOA and their achievement:

The recruiting process

1. Have you worked with AV material tools?

I am familiar with some FFMPEG syntax

I have created some batch scripts with FFMPEG to convert several audiofiles from one format to another format

I have used FFMPEG to create files and double checked with MediaInfo whether the files are within the correct specifications

2. When you do see a spelling error in a documentation or a ticket?

I accept it as is and tell the one who did the mistake

I try to correct the spelling error by going down to the source documentation

I don´t see speling errors

3. Which SQL Queries are you familiar with?

I work with Simple SQL Statements in SQL Developer to create a useful result for the client or for the development team

I work with Inner and/or Outer joins which I optimize until I get the fastest results and the lowest workload on the database

4. When you come across a bug

I open a ticket for a developer

I try to get the bug reproducible and then open a ticket

I try to get to the core of the problem and create an environment which will understand the problem so that developers can easil

5. When you are confronted with a feature wish of a client

I contact immediately the product specialist and forward the request into the feature list of useful features

I try to understand the “why” and “what for” to understand the need and not follow blindly a “me Too “feature. I try to solve th

6. When you are sent to a mission to a client in a foreign country abroad for a schooling

I try to get familiar with the culture to not make mistakes

I ensure that the prerequisites onsite are really met before I travel to accomplish the tasks

I am confident that my communciaiton skills will not be pushed over the limits if I get into stressful situations

7. When you have to train 4 people onsite in a different country on a process and something deos not work as thought

I postpone the training until colleagues in Vienna have fixed the issue

I explain the possible error and try to skip the issue by taking another schooling item into focus until my colleagues have help